Role Responsibilities

Phase 1 — Administrative Support

Goal

Learn the Misfit Beauty booking workflow and assist with inquiry preparation before participating in direct client communication. Your role is to prepare communication, not send it. At this stage, accuracy is more important than speed.

Responsibilities

• Review new inquiries in the Task Forms tracker

• Check event dates for availability and flag duplicate requests

• Enter client information into QuickBooks estimate drafts (data entry)

• Prepare service estimates including requested services, trials, travel fees, and additional fees

• Draft estimate emails using approved templates (owner reviews before sending)

• Update inquiry status in the Google Sheets task tracker

• Maintain organized client records and booking data

Not Yet Responsible For

• Communicating directly with clients without approval

• Creating wedding timelines

• Assigning artists

• Handling payment disputes or financial questions

• Managing high-priority bridal inquiries

All questions or uncertainties must be escalated to the owner.